Securus Technologies’ history dates back to 1986 when they started providing technology services. The company established its headquarters in Dallas, Texas. The nature of contracts undertaken by the firm has seen it engage in law enforcement technology within correction facilities. Securus is also an information management solutions. It has received several contracts from the government because of their excellent information management services. Apart from its main office in Dallas, the company has other offices in Georgia, Allen, Atlanta and Carrollton. It has a large employee base that amounts to over two thousand employees. It has installed communication facilities in more than six hundred correction facilities spread across the United States. The firm has other offices in other parts of the world such as Canada and Mexico.
As far as prison communication technology is concerned, Securus offers the best voice call and video call services. The video call comes in the form of a computer screen at the inmate’s end. The caller is someone outside the correction facility. The family members and friends involved in the call usually cater for the costs. Securus has received praise from fans and critics because of the video visitation program. A family member can schedule visits online without going to the correction facility. The result is that it has taken care of long queues during actual prison visitations.
Securus Technologies makes use of a robust software to achieve communication. The software comes with a simple interface that is simple and easy to use. The visitation program allows family members, friends, visitors and even attorneys to schedule visits. One has to have a smartphone or PC that is connected to the Internet. The process of planning a visit starts by submitting information about the caller. The company requires an identification card and a photo of the user. The information provided gives the staff a better control to behavioral issues. The visitation program is also monitored to assist with investigations.
The ability to monitor the visitation program has been a great advantage to several investigations. It has created new investigation opportunities and made an impact by reducing violence within correction facilities. Communication in correction facilities has never been this easier and faster. The moral aspect of the video is highly commendable. Securus has come out to help unite families during the holiday season. Inmates that have friends in correction facilities no longer feel lonely. Families with children can now enjoy the holidays without the absence of their parents.